Terms and Conditions

Welcome to LunarGlow! We’re excited that you’re here, and we want to make sure you’re comfortable with how our site works. By using our website, you agree to the following terms and conditions. Please take a moment to read through them carefully.

Using Our Website

When you access or use LunarGlow’s website, you’re agreeing to comply with these terms. If you don’t agree, you might want to exit the site. We provide our services and products for your personal use, and any unlawful or unauthorized use of our site is prohibited.

Ordering and Payments

When you place an order with LunarGlow, you're confirming that all information provided is accurate and complete. Payments are processed securely, and you can choose from several available payment methods. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if any incorrect pricing or product information occurs.

Shipping and Delivery

We work hard to get your nightlights to you as quickly as possible. Shipping times and rates may vary depending on your location. Please check the details during checkout. We’re not responsible for any delays caused by shipping providers, but we’ll do our best to assist if there are any issues.

Returns and Refunds

If you’re not 100% satisfied with your LunarGlow product, don’t worry! We have a hassle-free return policy. You can return the item within 30 days of purchase as long as it’s in its original condition. Please contact us to initiate the return process. Refunds will be processed back to your original payment method once we receive the returned item.

Product Descriptions

We do our best to ensure that all product descriptions, images, and prices are accurate. However, we’re only human, and sometimes mistakes happen. If there’s an error on our site, we’ll correct it as soon as possible, and we reserve the right to modify or update information without notice.

Your Account

When you create an account with LunarGlow, you’re responsible for keeping your login information safe. If you notice any unauthorized use of your account, please let us know immediately. We reserve the right to suspend or terminate any account that violates these terms.

Intellectual Property

All content on the LunarGlow website, including text, graphics, logos, and images, is owned by LunarGlow or its content suppliers. You may not copy, reproduce, or use any part of the website’s content without our prior written consent.